Easy Order Management

Get the benefits of electronic order management
With Custom Adaptive, our Hosptality EPOS software is completly different to traditional systems. It has been designed for how we work in the 21st Centrury, and will expand as you need it to.
Counter service
– Android based tills reduce costs
– Customer Receipt Printer
– Cashdrawers
– Voucher management
– Add on offers and event adverts to your receipt footers
Kitchen service
– Kitchen order printers
– Split kitchen zones
– Kitchen order tracking screens
– Ingredient Labels for delivery
– Customer receipt printed to kitchen to go in the bag (delivery and takeaway)
Table service
– Portable HandEPOS waiter order pads
– Customer tablet or wall mount HandEMenus
– At table ordering systems
Add on options and their Benefits
You can add extra functionality as and when you need it

Online Ordering
Allow customers to place orders on your website, and have these orders come directly through to your EPOS tills. Control directly from your till how long customers need to allow for delivery or takeaway, and all orders get continuous feedback to the state of the order.
Available as a plug in for your website (or we can host your website for you with our fully managed option).
Also available is a customer review section – where customers are asked to leave a review which is posted on your web.
Table Reservations
Allow customers to book a table on your website, and have these bookings show directly on EPOS till table plan for the day. Tables are booked realtime and customers are given imeadiate confirmation. This avoids all the problems relating to slow email based reservations. Our system allocates the tables based on the number of people and time of day.
Hand EPOS
Hand held (Waiter pad) EPOS systems allow the order to be taken directly at the Table. Unlike tablet apps, this is a fully integrated system allowing order tracking, table allocation, receipt printing etc as per your EPOS system – but designed for small handheld touch screens.
Faster order taking at the table
Avoid the need to run back to an EPOS till to enter an order, saveing lots of waiter time
Kitchen receives the order without the waiter needing to leave the restaurant floor
Available in various Tablet (5″ or 7″) screens.
Order visible to any member of staff on any till/handepos
More…
Hand EMenu
Hand held menu tablets for customers, allowing orders to be taken directly at the table. Unlike tablet apps, this is a fully integrated system allowing full menu browsing, product lookup, integrated ordering and order tracking, fully EPOS integrated.
Faster order taking at the table
Allow customers to order directly, saveing lots of waiter time
Kitchen or bar receives the order directly, so faster drink responses
Available in Tablet (7″ or 10″) screens.
Order visible to any member of staff on any till/handepos
More…
Kitchen printers
Send the order direct to the kitchen for imediate action. Printouts allow orders to be checked before being taken to the table
We support multiple kitchen zones, allowing menu items to be sent to the right place (e.g. Drink orders to the bar)
Kitchen receives the order without the waiter needing to leave the till
Kitchen touch screens
Touch screens in the kitchen allow orders to be visible, but also the chef to interact and manage the queue. Kitchen Management System tracks the status of all orders, it ensures effective communication between all required staff, and allows notification of orders running late, by displaying orders to the chefs. It solves the behind the scenes order management headaches, and keeps your kitchen staff informed about what they should be cooking and for who.
Allow much improved management of busy kitchens
Print kitchen orders as they are started (if paper still wanted)
Allows tracking of order time and status
Ensures all parts of the meal are cooked ready at the same time, avoiding items going cold or drying out = better quality food to your customers
GREEN – can elminate paper orders
Waiter area screens can show when food is waiting for a table
Screens allow orders to be checked before being taken to the table
Waiters can be “buzzed” on their HandEPOS to come and get food when ready.
More…
Item label printing
Ideal for takeaways and delivery, automatically print food labels as needed
Customer number and Item counts on labels ensure no item left behind
Ingredients list covers legal allergy requirements
Customer knows which dish is which
Stock Control
Available at 3 different levels based on how you work.
Usage counts based on sales
Unit counts on sales and stock tracking of units
Full ingredient level stock control

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Office

6 Carlton Business Centre, Carlton, Nottingham, England, NG4 3AA

Office Hours

M-F: 9am - 5pm
S-S: Closed

Call Us

0115 721 16 35 / 0330 004 09 75

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OTS Takeaway

OFF THE SHELF HOSPITALITY LTD

Company number 11161034

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